Return & Refund Policy
Customers can return the goods/products if they are not satisfied with the goods/products. However, the returned goods/products must be returned within 10 days after received by the customer. Customers need to bear the return shipping fees. Natre’ Grace will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm receive the goods/products, customer will receive their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Natre’ Grace
No. 20 & 22, Persiaran Kilang Pengkalan 20, Taman Perindustrian Pengkalan Maju, 31500 Lahat, Perak.
Please contact us at natregrace@gmail.com or 016-4126130 if you have any questions or doubts.